1. 10 Best Casino In San Diego
2. Bet 10 Get 40 Casino
3. 10 Best Casinos In Usa
4. Bet 10 Get 30 Casino

10bet Privacy Policy

10bet, which includes all of the entities specified below under “The Group” section, including its affiliates (collectively, the 'Company'), offers online gambling services, such as casino, and sports gambling, and operates the affiliate marketing program in respect of same (collectively, the “Services”) via its own in-house brands (each, an 'In-House Brand'; together with the Company: “Group”, 'we', 'our' or 'us').

The Group is deeply committed to safeguard the privacy expectations of its users (“User(s)”, “you” or “your”). Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose and protect your Personal Information, as well as your rights with respect to your Personal Information.

We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By visiting the Group’s websites, mobile apps or other online properties, or by creating an account through our Services, you hereby agree to the Privacy Policy.

10Bet is a great-looking, easy to navigate site with hundreds of different betting options and fun incentives to keep things interesting. The site offers massive combo bets with odds boosts of up.

1.The Group

The Group includes the following companies: Water Tree Limited, Blue Star Planet Limited and Ocean Star Limited.

The Group provides the Services through the following applications and platforms (collectively the “ Platforms”):

• This internet website;
• The Income Access Affiliate Platform;
• Downloadable applications and software ('Software'), such as native applications which are distributed through mobile application stores and PC and Mac desktop software which can be downloaded to your computer;
• Non-downloadable online applications (e.g. flash applications, HTML5 applications, etc.); and

1. 10bet boasts casino games from industry giants such as Big Time Gaming, Microgaming, and NetEnt. Thanks to these companies, you can play a wide range of “salute” games and table games. You can play your favourite games on any phone or tablet, and a live game section allows you to get a taste of Las Vegas from the comfort of your own home.
2. The 10bet casino bonus program also can offer to get a reward for the gambling session with 10 free spins. This bonus can be activated for Starburst. Without a minimal deposit bonus can’t work. The registration is an access rule for the loyalty program. One more the SlotsSpot casino bonus for the 10bet casino is 20 free spins.
3. According to our research and estimates, 10Bet Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

2.What information we collect?

We collect two types of information from our Users:

• Personal Information
  The first type of information is information that identifies or may reasonably identify an individual reasonable effort (“Personal Information”). Personal Information which is being gathered may consist of the following:
  
  • Registration details: When you open an account and register to use the Services, you will be asked to provide us certain details about yourself, such as: first and last name, email address, gender, birth data, physical address, ID number, phone number, occupation, etc. In addition, we may collect certain information as required under various Know KYC and Anti-Money Laundering regulatory requirements, such as your source of funds.
  • Governmental-issued ID: In certain instances, you will be required to provide a copy of a governmental-issued ID, for identity verification process. Please note that this information is required for certain features of our Services.
  • Transaction information: in order for us to provide the Services, we automatically record different information related to your account and use of our Services, including with respect to your transactions, referrals, and balances, as applicable.
  • Payment information: In order for you to enjoy all of the functions of the Services, payment information will be collected from you, such as your currency, credit card number and bank account details.
  • Voluntary information: We also collect information which you provide us voluntarily. For example, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services.
  • Device information: We collect specific types of connection details and information with regard to your device, software or hardware that may identify you, such as: device’s unique identifiers (e.g. UDID, IMEI, MAC address), browser fingerprinting, IP address and geo-location data.
  • Telephone calls: We may record or monitor telephone calls for affiliate support, for training and/or security purposes.
  • Information we collect from third parties: We collect Personal Information from third party service providers, such as information about your credit history from credit agencies and other financial information which is relevant to the provision of the Services, as well as information which is gathered in order to verify your identity and prevent fraudulent or illegal activity.
• Non-personal information
  The second type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via the User’s use of the Services (“Non-Personal Information”).
  Non-Personal Information which is being collected consists of technical information and aggregated usage information, and may contain, among other things, the User’s operating system, type of browser, screen resolution, browser and keyboard language, the User’s ‘click-stream’ and activities on the Services, the period of time the User visited the Services and related time stamps, etc.
  For avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
  Types of Non-personal Information we collect from or about you:
  
  • Technical information: In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.).
  • Transaction information: We record financial transaction information including, amongst other things, commissions, payouts etc. and share and publish such information through any of our Platforms.
  • Analytics information: We collect information about your use of the Services, such as applications' usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.
  • Anonymous information: We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes.

3.Minors

The Services are not designed or directed to persons under the age of 18 or persons under the age of legal consent with respect to the use of the Services of any jurisdiction, whichever is higher (“Legally of Age”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information. If you have any reason to believe that a minor has shared any information with us, please contact 10bet Affiliate Support at affiliates@10bet.com.

4.How we use the collected information?

We use your Personal Information for the purposes listed below:

• To set up, manage and update your account;
• To provide and operate the Services (such as for payment processing);
• To communicate with you and to keep you informed of our latest updates to our Services and special offers;
• To market our Services (see more below under “Marketing”), as well as to serve you advertisements, including behavioral advertising;
• To conduct analytics, statistical and research purposes, in order to improve and customize the Services to your needs and interests (such as by compiling aggregated reports about the usage of certain features of our Services);
• For Customer Relationship Management purposes, and to support and troubleshoot the Services and to respond to your queries;
• To enable us to further develop, customize and improve the Services based on Users’ common preferences and uses;
• To provide you with a responsible affiliate marketing environment;
• To communicate with your and to process any of your requests to exercise your User Rights;
• To identify and authenticate your access to certain features of the Services;
• To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services, including by identifying risks associated with your activity on our Services;
• To investigate violations of our policies and 10bet Affiliate Terms and Conditions as well as enforce our policies and the 10bet Affiliate Terms and Conditions;
• To investigate and resolve disputes in connection with your use of the Services; and
• As required by law or regulation (such as Know Your Customer ('KYC') and Anti-Money Laundering regulatory requirements), or as required by other governmental authorities, or to comply with a subpoena or similar legal process or respond to a government request.

5.Marketing

The Group will use your Personal Information, such as your name, home address, email address, telephone number etc., ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to: (i) other companies within the Group; (ii) or (ii) the Group's business partners and affiliates (collectively: “Marketing Affiliates”), which we believe may interest you.

We may also share and disclose Personal Information with our Marketing Affiliates for the purpose of providing you different marketing offers, which we, or our Marketing Affiliates, believe are relevant for you. Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, post, SMS and telephone marketing purposes.

You may at any time decline receiving further marketing offers from us or from Marketing Affiliates by contacting 10bet Affiliate Support at affiliates@10bet.com, or by unsubscribing from receiving marketing materials by following the guidelines available on the marketing communications (such as clicking on an “unsubscribe” button). Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.

6.With whom we share information?

We do not rent, sell, or share your Personal Information with third parties (“Recipients”) except as described in this Privacy Policy. The Personal Information will be disclosed to Recipients only to the extent required for the specific purpose, as stipulated in this Privacy Policy.

We share Personal Information with any of the following recipients:

• Any replacement service provider that we engage with to operate the Platforms;
• Companies within the Group and other affiliated companies;
• Gaming providers;
• Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, identity verification and fraud prevention services, and other data verifiers;
• Credit reporting agencies;
• Payment service providers, payment processors and banks;
• Any third parties who provides services in relation to the operation or promotion of the applicable Group’s brands;
• Any third parties who organize offline events or tournaments on behalf of or in conjunction with any companies within the Group;
• Hotels and flight companies (such as in the context of offline events and promotions);
• Auditors, contractors or legal/financial/other advisers of any of the Group’s business processes;
• Any third parties who investigate, detect or prevent fraudulent or illegal activity (e.g. governmental authorities, police, banks and other investigatory organizations);
• Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations; and
• Potential purchasers, successors or investors in any of the companies within the Group, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, reorganization, bankruptcy, consolidation or asset sale of an asset or transfer in the operation thereof) in relation to any company within the Group (in such event, the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy).

In addition to the purposes listed in this Privacy Policy, we share Personal Information with those Recipients for any of the following purposes:

• Storing such information on our behalf, for example by using cloud computing service providers;
• Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations; detect and prevent fraudulent or illegal activity; etc.);
• Performing research, technical diagnostics or analytics;
• Communicating targeted advertising, as well as promotional and informational materials, in accordance with our marketing policy (see above, in the section titled 'Marketing'); and
• Whenever we believe in good faith that disclosure is necessary to protect our rights or legal claims, enforce our policies (including our User Agreement and Privacy Policy), protect your safety or the safety of others, as well as to investigate or prevent any fraud, for security reasons or to help us with any other related technical issue.

7.Transfer of information

Since we operate globally, it may be necessary to transfer your Personal Information to countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union.

10 Best Casino In San Diego

We use best efforts to ensure that your Personal Information is protected in accordance with our privacy policy, through contractual means (such as by using the contractual clauses approved by the relevant regulators for data transfer) or other means (such as ensuring that the jurisdiction imposes adequate safeguards for data protection).

If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at Customer Service.

8.Third party tracking technologies

When you visit or access our Services (for example when you visit our websites), we use (and authorize third parties to use) web beacons, cookies, pixels, scripts, tags and other technologies ('Tracking Technologies').

The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), for different purposes, such as in order to enhance your navigation on our Services, improve our Services’ performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Technologies. To learn more please see our Cookie Policy below.

9.Third party services

While using the Services you may encounter links to third party websites, services or applications. Please keep in mind that this Privacy Policy does not apply to any third party websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through the Services.

Please be advised that such third party websites, services or applications are independent from the Group. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and/or services. We encourage you to carefully read the privacy policies and the terms of use of such third party websites and/or services, as their terms, not ours, will apply to any of your interactions with such third parties.

You should always review their privacy practices carefully before providing Personal Information to such third parties.

You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.

10.Retention of personal information

If you have registered with an account through our Services, the Group will retain your Personal Information during the period your account is active. In addition, the Group will retain your Personal Data for additional periods, to enable the Group to meet its legal obligations under applicable laws or regulations, such as the applicable gambling regulations, Know-Your-Customer and Anti-Money Laundering regulations.

In addition, the Group may retain your Personal Information for longer periods, provided that retaining such information is necessary for the Group’s legitimate interests, such as fraud prevention and record keeping.

11.Your rights

You may contact us at any time by email at: affiliates@10bet.com, and request:

1. To access or delete any Personal Information relating to you;
2. To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
3. That we will restrict or cease any further use of your Personal Information;
4. That we will provide the Personal Information you volunteered to us in a machine-readable format.

Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.

12.How we keep your information secured

We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.

We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:

1. Secure network topology, which includes intrusion prevention and Firewall systems;
2. Encrypted communication;
3. Authentication and Access Control;
4. External and Internal audit tests; etc.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.

13.Changes to the privacy policy

We reserve the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the Services and/or we will send you an e-mail regarding such changes to the applicable e-mail address that you provided to us. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

14.Cookies policy

We use cookies in order to provide you with a high-quality and personalised experience.

A cookie is a small text file that is stored on your computer, laptop or mobile device when you visit a website or use applications. Cookies may be used for many different purposes such as remembering your preferences, following your use of our website and improving your user experience.

We use three different types of cookies:

Essential Cookies- These cookies are necessary for the website to function properly or to provide a service which you request. These cookies are usually only set in response to your actions, such as in the case of auto form filling or logging in. Your browser can be set to block these cookies but the website will not perform properly if you decide to do so.

Functionality Cookies - These cookies help to provide you with a more personalised user experience and are used by us and select third parties whose services feature on our pages. Blocking these cookies will disable these services and may affect your Website experience.

Performance Cookies - These cookies collect information about how you use a website or application and assist us in improving the performance of our website. Blocking these cookies means that we cannot work effectively to improve the usability of our website.

Cookies may be stored either for the duration of your visit to the website or for repeat visits:

Session Cookies - These cookies allows us to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close it. Session cookies are created temporarily and are deleted once the browser window is closed.

Persistent Cookies - These cookies remains on your device for a set period of time specified in the cookie and activated each time you visit the website that created that particular cookie.

You may modify your browser so that it will not accept cookies. Please see the 'Help' section of your browser for instructions.

15.How to contact us

If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us via email at affiliates@10bet.com or by sending a letter to:

Attn: Data Protection Officer

Water Tree Limited

Suites 7B & 8B, 50 Town Range, Gibraltar GX111AA

We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can reach out to the applicable data protection supervisory authority.

Overview

10Bet Casino is part of a betting platform and therefore it does not offer lots of options. However, the operator worked hard on developing its bonus program and spent lots of time to create a mobile application.

Read Full Review
Read Users Reviews

Details

Casino	10Bet Casino
Website URL	https://www.10bet.com/casino/
Founded	2003
Headquarters	Ocean Star Limited, 142 Triq il-Kbira, Zebbug ZBG1303, Malta
Support Number	+359 24925973 (Malta)
Support Types	Email, telephone, online chat
Languages	English, German, Swedish, Norwegian, Portuguese
Casino Platform	Ocean Star Limited
No deposit bonus	No
Minimum 1st Deposit	5€
Bonus for 1st deposit	100% (up to 200€). Promotion Code: 200FIRST
Bonus for 2nd deposit	50% (up to 300€). Promotion Code: 300FIRST
Bonus for 3rd deposit	25% (up to 500€). Promotion Code: 500FIRST
Main BONUS	Up to 100%
RTP	No
Free demo-games	Open Demo
Regulated
Regulation	Malta Gaming Authority (no. C70956)
Software	Microgaming, NetEnt, Play’n’GO, Evolution Gaming, Big Time Gaming
Games count	400+
Games except slots	Roulette, poker, baccarat, blackjack, live, jackpot games
Deposit Methods	VISA/MasterCard, Maestro, Skrill, Neteller, PaySafeCard, EcoPayz, Fast Bank Transfer
Withdrawal Methods	VISA/MasterCard, Maestro, Skrill, Neteller, PaySafeCard, EcoPayz, Fast Bank Transfer
Time of withdrawal	5-7 days - bank accounts, 3-5 days - bank cards, up to 2 days - other methods
Limits for withdrawal	Min 5€, max 2000€/week
Account Currency	EUR, GBP, USD, BRL, CAD, CHF, JPY, MYR, NOK, SEK, VND
US Traders Allowed
Prohibited countries	Afghanistan, Angola, Australia, Belgium, Bulgaria, China, Cyprus, Czech Republic, Denmark, Estonia, France and adjacent territories, Greece, Greenland, Guyana, Hong Kong, Hungary, Iran, Iraq, Ireland, Israel, Italy, Japan, Lao People Democratic Republic, Latvia, Lithuania, Macao, Mexico, North Korea, Papua New Guinea, Philippines, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, South Africa, Spain, Syria, Taiwan, Turkey, Uganda, Ukraine , United Kingdom, United States and surrounding areas, Yemen
Mobile application
Mobile version
Security	SSL, FTP (File Transfer Protocol) GamCare, GambleAware
Overall Score	5/10

10Bet Casino Full Review

Contents

• 1. Casino platform
• 2. Bonus Policy
• 3. Depositing/Withdrawing Funds
• 4. Casino License and Authorities

10Bet Casino is part of a betting platform and therefore it does not offer lots of options. However, the operator worked hard on developing its bonus program and spent lots of time to create a mobile application.

So for what is it all about? Do they aim at providing the quality service or just creating a beautiful “cover,” which conceals the deception? Is Bet Casino a scam or a serious venue? We will try to understand.

Casino platform

Platform 10Bet is owned by Ocean Star Limited registered in Malta in 2003. As we have mentioned above, the main activity of the company is sports betting, and a casino is only a small branch from the main line.

Despite the fact that the project has been around for a couple of decades, it remains somewhat “raw” in terms of the website layout because there is no adaptation for different resolutions (the picture is simply “cropped”) and browsers (some elements are “shifted”). In addition, it is unavailable due to maintenance work from time to time (at least, the provider explains the situation so).

As for the rest, the service does not cause serious complaints, thanks to high-quality graphics, good page loading speed, and convenient features.

The product is mainly focused on Eastern Europe, and almost all other countries and continents are restricted — when opening a link to a resource, the people residing in such countries will see the message “This service is not available in your region.”

In addition, there are a number of security measures. The SSL protocol utilized for all transactions to protect from unauthorized access to information. Bank cards details are additionally protected by the File Transfer Protocol (FTP). The website has Anti-Virus that prevents possible stealing the data entered by the user during registration and using the profile.

The platform is available in 5 languages, including English, German, Norwegian, Swedish, and Portuguese.

Online casino version

The official site of the venue is simple, concise and convenient. Like most platforms combining betting and casino, it is designed in gray and blue colors and does not have many decorative elements. In fact, all the information grabbing attention is focused on the slider with several promos and game lobby with 444 games.

The game selection includes traditional slots, card games (poker, blackjack, and baccarat), roulette, and live games. You can play at 10Bet Casino only after registration. There are two play modes, including free (demo) and real money (after making a deposit).

Navigation is convenient. The lobby has the traditional grid with different game categories. Currently, you will find the following categories: Christmas, Most Popular, New Games, Jackpot Slots, Video Slots, Live Casino, Table, and Card games, as well as All games. There is a filter option available, allowing you to choose the most popular and newest games or just to filter them in alphabetical order. You can also filter games by developers.

In the footer, you will find detailed information about the authority and the license obtained from it, as well as links to policies determining the venue’s operations (Terms & Conditions, Responsible Gaming, Privacy & Cookie, and Security). In addition, there are links to organizations protecting players’ rights, which Ocean Star Limited cooperates with, including GamCare and GambleAware.

Mobile Version

The mobile version of the 10Bet site will ask you to get registered right away and in order to check out the game selection, you have to wait for them to load (which takes a few seconds) and scroll the screen up to the site header. The category names do not fit the width of the screen. All this creates inconveniences and spoils the impression of the site.

As for the rest, 10Bet Mobile Casino is user-friendly. The menu is short and well-structured, the buttons and links are visible, and you are easily re-directed using them (in fact, this is the matter that causes lots of difficulties when using versions adapted for smartphones), the text is readable.

The mobile app is compatible with iOS and Android operating systems. You can download it in app stores (It is not available on the official website of 10Bet). The app can be installed only on modern devices, including iPhones starting with the 10th version and Android smartphones starting with the 6th version.

All bonuses, payment methods, language layouts and game selection in the APK version are similar to the online casino version. In some cases, betting limits may be different, but this is insignificant. As for the technical development, the mobile app is better than the browser version because it does not have the obvious drawbacks that we found on the official website.

Still, the rating of the app in stores ranges from 2 to 3 out of 10.

Download version

There is no download version for PCs at the casino. This is somewhat surprising since the provider appeared on the market before the development of mobile products, which superseded offline applications. At that time, the advantages of a download version for PCs were undeniable:

• Data security because the user entered it not on the public network, but on a personal device.
• The same game selection but with more elaborate graphics (at that time, there were no technologies for graphics files optimization so that they did not interfere with page loading and did not create an extra load on a server; therefore, there were two options to choose from — either a beautiful picture or good load speed. There was not such a problem with PCs, because all the necessary files were simply unpacked into root folders and did not interfere with the operation of the application).
• Avoiding connection failures (just 10 years ago, the Internet speed was much less stable).

Of course, some of these are still advantages of download versions, but mobile apps are slowly superseding them.

Live casino

10Bet Live Casino offers only 12 options: Roulette, Blackjack, Poker, and Baccarat. All live products are provided by Evolution Gaming.

The dealers are mostly young ladies, which makes sense, considering the main audience of the venue. Of course, this does not affect the professionalism of the dealer. All dealers are experienced and able to answer questions that players have. For this purpose, you can use a live chat option, which is available in every account.

The betting limits are different and start from 5 euros. We did not find VIP-player tables, so all users have equal conditions.

Software Developers

Bet10 Casino offers games from five major manufacturers, including NetEnt, Play’n’GO, Evolution Gaming, Big Time Gaming, and Microgaming. These are world-known gaming software providers, which names are familiar even to those who have little knowledge of the gambling entertainment industry. Cooperation with them shows the integrity of the operator because such developers have serious requirements for quality and legality of the business.

However, such a poor choice does not contribute to the competitiveness of the venue on the market because customers quickly get bored with the same products and they would not be surprised by the games from the above-mentioned studios.

Player account

Registration at 10Bet Casino, as it is at other European venues, includes not only filling out personal data (name, address, telephone number), but also a multi-tier verification system.

Geolocation of the site offers hints when filling in the address, but for successful verification, it is necessary that the data to match the actual location of the device, which is determined by IP.

To prevent gambling addiction, you can choose the betting limit per day, week, or a month right away.

After successful registration, you can access your account, which contains standard information, including current balance, deposit and withdrawal methods, transaction history, a list of your bonuses and some helpful information.

For quick resolution of urgent issues, you can use live chat available 24/7.

Bonus Policy

The casino bonus program focuses primarily on cashbacks because such promotions stimulate depositing and betting, which, in fact, is the goal of any venue.

No Deposit Bonus

A no deposit bonus at 10Bet Casino is not available. Almost all operators stopped offering it because this type of promo attracts scammers who register only to bet a minimum amount and then simply withdraw granted funds from the account.

A deposit bonus

The starting package of the venue includes the following 3 bonuses:

• First Deposit Bonus: 100% (up to €200). 10Bet Casino Promo Code: 200FIRST.
• Second Deposit Bonus: 50% (up to €300). Promo Code: 300FIRST.
• Third Deposit Bonus: 25% (up to €500). Promo Code: 500FIRST.

Wagering requirement in all three cases is x35. It is necessary to fulfill the condition within 30 days from the moment of accepting the promo; otherwise, the received funds will expire.

Regular bonuses

The casino bonus policy includes many regular promotions:

• “Happy Hours” on Wednesdays, from 5 pm to 7 pm GMT. Any player who makes a deposit of at least 10 euros gets a cashback of 50% (up to 50 euros). This promotion is not valid for deposits made using Skrill and Neteller.
• Cashback on losses on mobile — the promo is also held on Wednesdays. 10Bet Casino gives a bonus on losses with wagering requirements of x25 within 3 days. Winnings can be up to €50.
• “Game of the Week” allows getting 5 free spins on the Shangri La slot. The user gets them every Sunday and can use them within 24 hours. There are no wagering requirements, but you cannot withdraw them. Bet size ranges from €0.09 to 0.5.
• Every week, the provider gives free bets on new slots that appeared in the game selection.

Tournaments

10Bet Casino tournaments are divided into two categories. One comes with a fixed prize pool and the other has a progressive jackpot. The first one involves the fight for leaderboard positions and distributing the total amount of winnings, depending on the achieved position. The second one is the formation of the winnings based on the total number of bets and, again, distributing them based on the achieved position in the rating.

Player Club/Loyalty Program

Unfortunately, the VIP program of 10Bet Casino is not available. This is somewhat unusual for the venue with such a long history, but the fact remains the same that the operator did not want to pay attention to this matter.

Depositing/Withdrawing Funds

When registering at 10Bet Casino, the user is offered to choose the currency that will be linked to his/her account, including Euro, Pound Sterling, American/Canadian Dollar, Norwegian/Swedish Krone, Brazilian Real, Swiss Franc, Japanese Yen, Malaysian Ringgit, or Vietnamese Dong. You will not be able to choose another currency later.

After authentication, the user gets the opportunity to make the first deposit, the minimum amount of which is €5. The funds arrive instantly, however, there may be a fee taken by a payment system (the operator does not charge for depositing).

There are several payment methods to use for depositing/withdrawing funds, including the following: VISA/MasterCard, Maestro, Skrill, Neteller, PaySafeCard, EcoPayz, Fast Bank Transfer (online banking).

Withdrawals are available only upon the approval of the management, which aims at checking the user’s reliability and the absence of fraudulent purposes. Withdrawals times depend on the chosen method and can take up to 7 working days. Weekly withdrawal limit is 2,000 euros.

Withdrawal complaints

10Bet Casino customer reviews contain complaints regarding the withdrawal fees. Players think that it is too high.

At the same time, we did not find any negative comments regarding violating players’ rights (for example, refusals to pay).

This may indicate either a poor activity of the casino players or an excellent support service, which prevents possible public statements beforehand (it is impossible to have 100% of satisfied players, especially for 15 years of operating).

Casino License and Authorities

Ocean Star Limited, the owner of the 10Bet brand, obtained a gambling license from the Malta Gaming Authority. This is a serious, reputable, and responsible authority that controls gambling venues.

This means that the software provided by the operator is not self-developed (scripted), but really developed by famous studios.

Complaints about the Casino

Most of the complaints expressed by users are related to the restricted access for players from different countries. Moreover, even players residing in regions that are not included in the restricted countries list often cannot be registered as well.

In addition, comments written about 10Bet Casino contain complaints about poor promotions. In this case, we simply deliver the opinions that we found because, in reality, the casino bonus program is pretty good.

Where to Complain about the Casino

The list of casino documents includes a policy that indicates the procedure for filing complaints by users. There are a number of important points.

Bet 10 Get 40 Casino

First of all, only applications submitted within 3 months from the moment of the issue occurrence are accepted for consideration.

Secondly, there is a strict subordination. Initially, a letter has to be sent to one of the following addresses:

• E-mail (at resolutioncentre@10bet.info and only from the email address indicated when creating the account).
• Post (Ocean Star Limited, 142 Triq il-Kbira, Zebbug ZBG1303, Malta)

The letter must contain:

• Your username or account number.
• Full name (as it was specified during registration).
• A detailed explanation of the complaint/claim.
• All dates related to the events described.

Non-compliance with any of these conditions can be used by the support team as a reason for the prolongation of claim consideration terms.

Your claim will be reviewed within a few business days. If the result is unsatisfactory or if the consideration deadlines are not met, you can contact the MGA or submit the complaint through the European Commission Online Dispute Resolution (ODR) Platform, which will then forward it to the relevant ADR authority. Please note that this method is available only after going through the internal procedure for handling complaints from 10Bet customers.

The decision of the ADR is considered final and without appeal.

Casino support service

The casino customer support service is available by e-mail (csd@support.10bet.com, which is the main contact method for sending complaints) and via live chat. In both cases, the support works 24/7; however, you will have to wait for a response to your email from several hours to several days, so it is better to use the live chat option to solve common issues quickly.

10Bet Casino customers note the friendliness of the staff of the venue and their sincere desire to help.

Terms and Conditions

Terms and Conditions indicate certain aspects regarding the relationship between the casino and its customers.

The document contains important clauses that you should read before starting playing the games. Let’s have a closer look at a few of them.

Risks

You undertake all risks associated with playing games. The operator notes that they are not liable for losses that might occur. This unpleasant condition is obligatory, and in the case of sending a claim related to a financial issue, the provider will easily refer to it.

Prohibition of employee and partner participation

An interesting clause that we have not met before; however it makes sense. Employees/former employees of 10Bet Casino (with an official status of not more than 3 years at the time of registration), as well as any partners and casino representatives, cannot use the venue’s resources and are not eligible to participate in 10Bet.

The “Know Your Client” procedure

When registering on the site/casino app, you enter personal data. However, it is not enough for withdrawing. 10Bet Casino has the “Know Your Client” procedure, which requires accurate identification of the game account owner in order to avoid stealing his/her funds by third parties who have access.

The list of documents requested within the procedure may include:

• A copy of a valid passport ID, driver’s license.
• A copy of a recent utility bill (not older than 3 months) with the full name and address visible clearly.
• A copy of a recent credit/debit bank account statement (also not older than 3 months).

Bank Card Verification

If you use a credit/debit card and/or financial/bank account for transactions to/from 10Bet, the name of the account/card holder must match the name you used when registering your 10Bet account. Otherwise, the card will be blocked and the account will be suspended. To remove the restrictions, you will have to write to tech support.

Inactive account

If you do not log into your 10Bet Casino account for 12 months or more, it will be considered to be inactive. Of course, they will try to contact you first. However, if there is no response from you starting from 13^th months, a monthly fee of 5 euros will be taken from your account. The money will be taken in advance, so the first transaction will be completed at the end of the 12^th month.

After 30 months, the rest of the money will be sent to the MGA. If the client logs in to the account before this time, charging will be stopped.

Withdrawal Fees

This clause causes the most indignation in users, because it contains unreasonable, in their opinion, requirements.

One credit/debit card or bank transfer per month (30 consecutive days) is processed at no additional service fee but if you add another payment method (cards, accounts), the operator has the right to charge you 5 euros.

If at the time of withdrawal the player does not wager the tripled deposit amount (for example, he deposited 20 euros, and placed in a bet less than 60 euros), a fee of up to 8% will be charged. In fact, from € 500, the provider can take €240, referring to this clause. All this is due to the attempt to cover the costs associated with account maintenance. However, we have not met such high charges anywhere and understand the dissatisfaction of users very well.

10Bet Casino: Scam, Fraud, or a Fair Casino?

10Bet Casino needs to improve a range of aspects because it lacks good website layout, has regular technical failures, poor functionality, and do not provide an offline version, which demonstrates the absence of the wish to invest in what is important to its customers. Even Terms and Conditions include clauses ignoring their interests.

At the same time, the casino is legal and provides only licensed games. Therefore, we cannot say that 10Bet Casino is a scam. However, the venue did not make a positive impression.

Conclusion

10Bet Casino users should know that the provider puts the own interests first. Therefore, it is necessary to carefully read all the documentation published on the website/in the app, in order to avoid confusing situations if it is possible.

This project, despite its solid experience, does not make the impression of quality service. It does not treat its customers with respect and does not inspire respect itself.

10 Best Casinos In Usa

Even the bonus program is designed to pay players as little as possible: the majority of winnings are not included to withdrawals. Is it possible to win at 10Bet Casino? You will have to check it yourself.

5 out of 10 for legality, the availability of the mobile app, a bonus program, and an interesting design.

Play now!

Bet 10 Get 30 Casino